Joel Sender
Advisory Board Member (2009 - 2010)
Joel Sender has been a champion of the Action Request System since 1993, earning the coveted ARSlist MVP award in 1996. He introduced parent-child relationships and task sequencing to the Action Request System long before ITSM was introduced. He is a recognized ARS leader and RAC consultant with satisfied clients in Finance, Telecommunications, Education, IT Services, Software, Manufacturing, Medicine, Government and Defense. Currently a Senior Architect for QMX Support Services, Joel (aka Joe User) is the assistant ARSlist administrator, co-founder of WWRUG and the Master of Ceremonies at WWRUG09 and WWRUG10.