WWRUG14IN - Bangalore, India - Speakers

Abhijit Rajwade
BMC Software
24 years software industry experience working in Architecture / Technological / Techno managerial areas with Enterprise Product development companies. Working on Remdey as an Architect since 2008. Areas of interest are Mid-Tier, performance, SaaS, scalability, security, deployment and end to end scenarios. WWRUG presenter 2012 and 2013.

Amol Dixit
BMC Software
14 years of experience in software industry as a Lead Developer for enterprise software. Working on Remedy as Senior Developer for last 7 years for various sub-products like User Tool, Admin Tool, Migrator, Delta Data Migrator. Area of interest Overlay, Data Migration, Multi- tenancy

Arun Kumar
Arun leads the Service Management Practice for Hexaware and has around a decade of experience in IT Industry. He is a BMC Certified Administrator for Remedy AR System and also a ITIL V3 Certified Process Consultant. He specializes in Remedy ITSM implementation, deployments, consultation and leading the team of people working on such projects. Arun is also instrumental in responding to customer RFPs, engaging product vendors & partners.

Kathikeyan KV
Unisys Corporation
Karthikeyan K V, over 6+ years of working experience with BMC Remedy ARS Applications and have been in Unisys Corporation for more than 4 years working as Technical Support Lead and Remedy Developer, working for various accounts single and multitenant systems. Started career as functional tester, testing BMC Remedy AR System based applications and locomoted self to administration and development areas. Have gained immense knowledge in BMC tool sets especially in areas of AR System, Midtier and leads the Level-3 Engineering @ Unisys. Loves to work in various technologies and playing with systems.

Lenny Warren
BRWIT Associates
Lenny Warren has been associated with the Action Request System and its associated applications for nearly 16 years. Lenny started his Remedy career in Professional Services Department with Remedy Corporation (followed by Peregrine Systems and BMC Software ownership), working for nearly 10 years in the Education field as a Senior Technical Instructor. After leaving BMC, Lenny started up RMI Solutions LLC as a custom training company; however, it progressed into providing various workshop engagements, ARS/ITSM health check services, consultanting engagements, and custom/out-of-the-box training to a multitude of Remedy Community customers, administrators, and developers. After a brief 14 month stint with Unisys Corporation in their Advisory Services Department, Lenny has returned to working for RMI Solutions and recently co-founded BRWIT Associates with two other Senior Remedy Consultants to bring more education opportunities to the Remedy Community.

Lenny is well known in the Remedy Community as some who is highly dependable in providing top-level training, as well as, providing support and advisement whenever requested. Lenny instituted a ""customers always have options"" mentality, where he makes every effort to respond to and provide the Remedy Community Users with the necessary information to incorporate a successful Remedy environment. He loves to teach and we love having him to provide numerous presentations at our conferences.

Matt Reinfeldt
Unisys Corporation
For those out there who don’t know me, here’s a quick run-down: I started out as a military linguist, leveraging Russian and Spanish for several years while serving in Augsburg, Germany (great place to live, by the way!). When I got out of the army, I continued to live in Augsburg with my wife for a few more years, while we both completed our degrees. To date, I’ve not had a chance since the army to leverage my Russian, German, or Spanish skills professionally. I hope to change that in the future!

Soon after getting my degree, I moved to Olympia, WA and began my career in IT, working as a low-level C and Perl programmer, interfacing web portals with Sybase back-end systems. My wife and I then relocated to Madison, Wisconsin where I began working with Remedy (3.2.1) at US Cellular.

I worked there for 5 years, building custom applications, Perl APIs, and various other add-ons (as well as starting my website to facilitate searching ARSList archives and sharing Remedy code and applications), before moving into the Remedy Partner world.

In the time since US Cellular, I have worked at Entuition, Turing SMI, Column Technologies, and now Unisys Corporation. While not all of those companies were successful, along the way, I have made great friends, worked with some seriously talented folks, and continued to learn as much as I could about the AR System all of the applications built on top of it.

I love this community, the people who make it what it is, and the software that enables us to provide for our families!

Poonam Kale
BMC Software
20+ years software industry experience working with Enterprise Product development companies. Working with BMC since 2004 and with Remedy since 2010. Areas of interest are IT Management, Automation, Machine learning, usability, performance, scalability..

Praveen P. Verghese
Unisys Corporation
Praveen Verghese is a Senior Architect (BMC Remedy/ITSM) with Unisys Global Services India having over 17 years of IT industry experience. He has worked on ARS platform and Remedy applications such as BMC Remedy ITSM suite, BMC Atrium CMDB, BMC ADDM, BMC Remedy Customer Support, and BMC Mobility. Praveen is ITIL certified and a BMC Certified Administrator for Remedy AR System. He specializes in ARS-based Remedy applications, Remedy ITSM implementation, Remedy integration projects, and Remedy ITSM deployments on cloud platforms such as Microsoft Windows Azure. Praveen has extensive knowledge on asset management toolsets, server virtualization, and database management.

Priyank Shrivastava
Unisys Corporation
Priyank Shrivastava have been in Unisys corporation for more than 4 years working as a technical and Program Manager in Implementing more than 150 clients on Unisys corporation world class remedy system . He also manages a team on engineers who works on monitoring and event management BMC tools. Before joining Unisys, his career included various roles within product implementation area and account management area. He is a “biker” and have been on various biking expedition.

Rahul Vedak
BMC Software
Rahul Vedak is a Sr. Product Manager with BMC Software, Pune. An MBA from NMIMS Mumbai and Pragmatic Marketing certified Product Manager. 10 Years of experience working with Enterprise Software companies. For 8 last year working in different Product Management and Product Marketing functions. Experience in successfully conceptualizing products, and taking them to market.

At current role with BMC, he is part of Remedy product management group and focus on Atrium Core and Atrium Single Sign-On.

Rajat Kumar Dash
Unisys Corporation

Rajendren Devadoss
Unisys Corporation
Raj has 14 years of experience working in ITO industry and is currently managing the ITSM Deployment consulting team, responsible for creating, managing and implementing Unisys Deployment standards. He has been working with BMC Technologies within Unisys over the last 5 years using Remedy 6, ITSM 7.1 and ITSM 7.6 and now with ITSM 8. During this period he has been working on and been managing global migration programs, bringing clients on the most current BMC platform along with the associated services.

Sameer Mardhekar
BMC Software
Sameer Mardhekar is the Architect of Remedy ITSM Suite since last 4 years. Having 22 years of overall experience in the industry. Has been involved in Architecting complex systems, and has also played techno-managerial roles in Product and Service companies. Areas of interest include application scalability, social/mobile applications, knowledge mining etc.

Sriram Gorur Pattabhiraman
Unisys Corporation
Sriram has 4.5 years of experience with various technology (JAVA, Perl, VB Script, FLEX…etc.) in Development and Support perspective. I am having degree in Telecommunication engineering from Vishveshwarya Technical University.

As ITSM support engineer, Unisys global services India is responsible for providing LEVEL3 technical support for BMC ITSM suite, Integrations and automations.

Previously, worked as Java developer for Unisys internal tool and Plugin developer for Nagios monitoring tools and from 2011 started working on different part of BSM includes (BAO, BPPM, AR System, ITSM Suite support and customization).

Steve Wilson
Effective Technologies

Sunil Patil
BMC Software
Sunil Patil (Principal QA ) over 15 years of experience in the industry. Remedy Upgrade expert. Passionate about test automation.

Vaijayanti Nerkar
BMC Software
Lead Information Developer in BMC Software since 7 years. Lead writer for AR System and Atrium Core documentation team. Have worked in multiple roles in the technical publications team. Also worked on multiple BMC products. A total experience of 15 years in Technical Writing and Localization.

Vidharva Nanda
Unisys Corporation
Vidharva Nanda has been a part of Unisys since 2 and half years as a Remedy Developer/ Support personnel, mainly into installing and configuring various environments , Integrating Remedy Application, Customizing Remedy Application . Experience in understanding business requirements and converting them into real time applications and implementations. Prior to Unisys he has gained experience on implementing and customizing BMC Remedy. He loves to Travel and Trek.